General conditions of sale
General conditions of sale
The following general conditions are regulated by the line purchases made through the website www.vipgioielli.com and from this run by individuals living in Italy.
PAYMENT METHOD
6.1. Vip Gioielli accepts payments made with:
- Credit Card - Debit Card
- PayPal
- Bank transfer
- Bank transfer used jewelry
VIP JEWELRY SRL
Intesa Sanpaolo Bank
IBAN: IT57 R030 6938 2881 0000 0008 053
- Bank transfer new jewelry
VIP JEWELRY SRL
Intesa Sanpaolo Bank
IBAN: IT80 Q030 6938 2881 0000 0008 052
DELIVERY TIME AND COST
FREE SHIPPING
- ITALY: 2 DAYS
- EU: 3-4 DAYS
- EXTRA EU: 5 DAYS
FREE SHIPPING
TRADE VALUABLES
Rules in the sector of precious and used: Consolidated Law on public safety.
The standard reference for the conduct of trade of precious used objects is the following.
a) Royal Decree of 18 June 1931, n. 773 entitled “Consolidated public safety law”.
b) Royal Decree of 6 May 1940, n. 635 entitled “Regulations for the execution of the consolidated text of 18 June 1931, n. 773 of the Laws of Public Security”.
c) Decree 31 March 1998, n.144 entitled “Reform of the rules relating to the commercial sector, in accordance with Article 4, paragraph 4, of the Law of 15 March 1997, n.59 and subsequent amendments”.
d) Decree 21 November 2007, n. 231 entitled “Implementation of Directive 2005/60/EC on the prevention of the use of the financial system for the purpose of laundering the proceeds of criminal activity and terrorist financing as well as Directive 2006/70/EC implementing measures”. (Money laundering legislation
With specific reference to the trade of precious used objects in order to carry out this task, the operator must hold a license issued by the Public Security Police Agency, under the terms of articles 126 and 127 (TULPS).
The Police releases Public Safety License after:
1- Having carried out the control activities at the Prosecutor's Office, on the existence of moral requirements of the part of the legal representative of the Company, to shareholders and representatives.
2- Having carried out an inspection in the buy gold's shop have been taken to ensure that the appropriate security measures to ensure the safety of people who work within (presence of bulkheads with armored glass shatterproof, safe, alarm system, video surveillance cameras).
Please note that the buy gold's shop is a business like any other, so in the face of the issuance of Public Safety, must be carried out all administrative tasks at the Town Hall and the Chamber of Commerce of competence regarding the opening of commercial activity.
The owner of the buy gold's shop is bound to the fulfillment of specific obligations for the conduct of trade of precious objects, expressly provided by law.
1 – Identification of the client
The owner of the buy gold's shop must identify the customer through identification with a valid photograph at the time of purchase and the sale of precious objects.
The customer must be in legal age. It is the forbidden purchase of gold used by minors.
The customer is a private, and therefore falls within the definition of consumer under Art.3 of the code consumer. (“The natural person acting for purposes unrelated to the business professional activity”).
2 – Maintenance of a Register of Transactions
The buy gold's shop is obliged to keep a register of transactions carried out, noting the daily operations.
3 – Obligation to show the identification by the private person
It is required for the seller (the private/consumer) to prove their identity through identification with a photograph.
4 – Precautionary stop of the precious objects for 10 days
It is required for the buyer (the buy gold's shop) does not alter or dispose of valuables before 10 days from the purchase.
5 – Anti-money laundering requirement
Anti-money laundering are:
a) Customer identification and recording and storage of the acquired data concerning the operation performed.
The store owner buy gold fulfills its obligations under the money laundering legislation by fulfilling its obligations under the consolidated law on Public Safety regarding customer identification and recording of daily transactions on the register endorsed by the Public Security Police Agency, to be kept for 5 years.
b) The reporting of suspicious transactions for the Financial Intelligence Unit (FIU)
This signal occurs when recipients of anti-money laundering obligations “ knows, suspects or has reasonable grounds to suspect that they are being or has been committed or attempted money laundering or terrorist financing”.
The Ministry of Interior with Decree of 17 February 2011 entitled “Determination of anomaly indicators in order to facilitate certain categories of non-financial operators” has identified some elements, for example, to assess criterion and common sense, the existence of any suspicious transactions.
Among the recipients of the Decree are also included those who trade precious objects, to which the License of Public Safety was issued.
c) Restriction on the use of cash
Restriction on the use of cash currently cannot exceed the amount of €999.99 as provided by Law Decree 6 December 2011 (Decree save Italy). The owner store buy gold, in accordance with ant-money laundering legislation, it must not pay cash valuables for an amount greater than that indicated. The violation of this provision entails a fine under Article 58 of Legislative Decree 231/2007, from 1% to 40% of the amount transferred. The excess must be transferred through payment instruments tracks, such as non-transferable checks, bank transfers, and electronic money cards. It is not mandatory by law, but a trader of precious objects serious and professional issues a receipt to your customer of buying and selling precious used, indicating the amount agreed upon, describing the objects of sale and identifying the seller (private) and the buyer (the shop owner buy gold).
GENERAL PROVISIONS
1.1. These general conditions of sale (hereinafter, "General Conditions" and / or "T & C") apply to all sales of products of "Vip Gioielli srl" (hereinafter "Products" or "Product") concluded at a distance through the website www.vipgioielli.com (hereinafter, the "Site").
1.2. Your use of the remote sales service described in these Terms are reserved exclusively for consumers (hereinafter "Customer" or "Customer"), included natural persons acting for purposes which are outside of this trade, business, craft, business or professional activity, the age of 18 (or children, if any, authorized by the person exercising parental authority by law).
1.3. The Customer is requested to carefully read the terms and conditions that have been made available on the Site, in order to enable the knowledge and the storing and playing by the Customer pursuant to Article 12, paragraph 3, of Legislative Decree 9 April 2003, n. 70 ("Implementation of Directive 2000/31/EC on certain legal aspects of information society services in the internal market, with particular reference to e-commerce" - below, "E-commerce Decree").
1.4. Contracts with Vip Gioielli srl through the Site are governed by Italian law and in particular by Legislative Decree 6 September 2005, n. 206 (hereinafter, the "Consumer Code") and the Decree of E-commerce.
IDENTIFICATION OF THE SELLER
2.1. The seller is the Gioielleria Manoni 214, with registered offices in Via a. Volta 38, 06135 Ponte San Giovanni (Perugia) Tel 075/5991044, and Email: info@vipgioielli.com, VAT Registration Number 03215070545.
INFORMATION REGARDING THE PRODUCTS AND THEIR AVAILABILITY
3.1. The information relating to the Products, with their product codes, are available on the Website. The same is provided in accordance with Articles 52 and 53 of the Consumer Code.
3.2. The site does not contain any products. The products represent a selection of items normally available in stores and, for example, the case of jewellery, watches, fashion accessories and gifts. The graphical representation of the products proposed on the Site may be dissimilar from reality. For any further information, the customer can rely on "Vip Gioielli srl".
3.3. All the Products are subject to availability. Vip Gioielli srl reserves the right at any time to change the limitations on the amount and/or type of products can be purchased online on the Site. The style, designs and colors of the products described in the Site may be changed without notice. During the procedure relating to the transaction, an automatic reply will notify the customer as long as necessary for the fulfillment and/or any inability to process the order due to the unavailability of the ordered product.
PRICE
4.1. The prices of products are expressed on the Site are in Euros and inclusive of all applicable taxes and charges. Products must be added to the price of the delivery charges shown separately in the order form.
4.2. Vip Gioielli srl to ensure that all price information on the Site is accurate, without this, however, cannot guarantee the absence of errors. In the case of an error in a price of a Product Vip Gioielli srl will give the customer the option of reconfirming your order at the correct price of the Products, or to cancel it.
HOW TO BUY
5.1. The essential features and prices of the products are given by the offer for each product on the Site
5.2. Priority to sending an order proposal, customers are invited to make sure you have read and understood the instructions provided during the purchase process and these Terms and Conditions, because they will be binding once the contract. For the purchase of the Product the Customer shall complete and submit to Vip Gioielli srl module with the proposed order electronically, following the instructions contained in the Site The Customer shall insert the product into the "shopping cart" and after having reviewed and accepted the General Terms and Conditions, with particular reference to the contribution to the delivery charges and the conditions on the right of withdrawal, and after viewing the Privacy Policy, you must select the desired payment method and choose the option "proceed with the order."
Regarding the purchase of valuable products (gold and silver) used, the customer must send her a document d 'valid identity via fax at 075/7823682, or by mail to Vip Gioielli srl, Via A. Volta 38, 06135 Ponte San Giovanni (PG), or by e-mail to info@vipgioielli.com 214, 06135 Ponte San Giovanni (PG), or by e-mail to info@vipgioielli.com
5.3. Shall the Customer need to correct any errors in the data entry, shall follow the proper procedure for amending indicated in the Site before submitting his proposed order. In particular, the Customer has the right to modify the number of Products he wishes to purchase, adding or deleting one or more Products from the "shopping cart".
5.4. Submitting the order proposed in Vip Gioielli srl Customer acknowledges and states that he has read all the indications provided in the purchasing procedure and accepted the Terms and Conditions.
5.5. Without prejudice to the use of the data described in the Privacy Policy, and subject to the express consent of the customer, the module with the proposed order and the customer data relating to the proposed order will be maintained by Vip Gioielli srl for the period of time provided by law.
CONCLUSION OF CONTRACT
7.1. The contract between Vip Gioielli srl and the Client shall be concluded when the customer receives confirmation from Vip Gioielli srl that his proposed order - sent in accordance with the purchase procedure indicated on the Site - is successful Finally, after checking the availability of the Product and of the happened price charged to the credit card of the customer. The proposed order sent by the Customer shall be binding for Vip Gioielli srl only if the entire purchase procedure has been duly and correctly completed without any possible errors on the part of the Site
7.2. Vip Gioielli srl is not liable for malfunctions dependent on the network operator data transmission.
7.3. In accordance with the provisions of Article 53 of the Consumer Code, upon confirmation of the order or execution of the contract Vip Gioielli srl will send to the Customer, via e-mail, a summary of the General Conditions, the information on the essential characteristics of the products purchased, the details of the price and terms of payment, information on delivery charges, information on the conditions and procedures for exercising the right of withdrawal, including information on the exclusion of the right of withdrawal in case of customized products, e-Vip Gioielli srl in which to lodge complaints, information on support services and guarantees which exist. The Customer shall immediately verify the content of the communication and report immediately Vip Gioielli srl any errors or omissions.
7.4. Regarding the purchase of valuable products (gold and silver) used, the customer must send her a valid identity document via fax at 075/7823682, or by mail to Vip Gioielli srl, Via A. Volta 38, n. 214, 06135 Ponte San Giovanni (PG), or by e-mail to info@vipgioielli.com 214, 06135 Ponte San Giovanni (PG), or by e-mail to info@vipgioielli.com
DISABILITY OF PROPOSED ORDER
8.1. Notwithstanding the provisions in paragraph 7 above, no proposal order shall be constructed to be accepted Vip Gioielli srl srland no contract shall be concluded between it and the customer should Vip Gioielli srl has reasonable grounds to believe that the Customer:
(i) intends to purchase the Products for purposes related to their own or other people's business or professional activities in accordance with the provisions of paragraph 1.2 of the General Conditions; or
(ii) does not operate on the basis of a real and genuine interest in the purchase of the Products ordered, or
(iii) improperly exercising the withdrawal right recognized in paragraph 13 below.
8.2. In such case, the proposal order sent by the Customer shall be without force and effect whatsoever. Vip Gioielli srl will send to the Customer, via e-mail, a notice stating the non-acceptance of the order proposal by Vip Gioielli srl and the failure to conclude the contract, taking care of also canceling all charges and/or charge to the customer.
SHIPPING AND DELIVERY
9.1. For security reasons the Products purchased on the Site will be sent to the registered address on the credit card, unless otherwise specified by the customer and at the time of delivery will require the signature of the customer or a designated adult older than 18. Shall not be delivered to PO Boxes. In the case of delegation, the customer at the time of order, must notify Vip Gioielli srl details of the delegate.
9.2. For each order completed on Site, Vip Gioielli srl emits receipt of the shipped Products, sending it via e-mail or registered mail to the Customer, in accordance with Presidential Decree 445/2000 and Legislative Decree 52/2004. For the issue of the authentic information receipt provided by the customer when ordering. No change in the receipt will be possible after the issuance thereof.
9.3. All purchases will be delivered by the selected courier (hereinafter, "Courier") from Monday to Friday, except on Saturdays, local or national and public holidays. Vip Gioielli srl is not responsible for unpredictable delays and / or attributable to only Courier against whom complaints should be moved in the present case.
9.4. In any case, except in cases of force majeure or unforeseeable circumstances, in accordance with Article 54 of the Consumer Products will be delivered within a maximum of thirty (30) days from the day following the conclusion of the contract in accordance with in paragraph 7.1 above, unless Vip Gioielli srl does not communicate - within the same period or by the last date agreed for delivery, including by e-mail - the inability to deliver the products ordered due to sudden and temporary unavailability, Products. In the event of such notification, Vip Gioielli srl will refund any amounts already paid by the customer for payment for the supply.
9.5. In the case that, in the face of communication Vip Gioielli srl of a delay in the delivery date, the Client wishes to cancel the order, any amount already paid by the Customer shall be refunded as soon as possible, but no later than 30 (thirty) days from the date of receipt by Vip Gioielli SRL Jewelery communication of cancellation of the order with the exception of customized products, in accordance with the provisions in paragraph 12.
9.6. For the delivery of products requires the presence of the customer or his representative at the address indicated in the order. At the time of delivery of the Products by the Courier, the Customer shall verify:
(i) that the number of the boxes is same as reported in the transportation documents (DDT);
(ii) that the packaging is not damaged, or wet or otherwise altered, including the sealing materials. Any damage in the packaging and/or the product or the mismatch of the number of items or information must be immediately notified in writing on the Courier's proof of delivery. Once signed the Courier's transportation document without the customer has opposed any dispute, the Customer may not oppose objection on the external characteristic of the delivered package.
SHIPPING AND DELIVERY CONFIRMATION
10.1. Vip Gioielli srl will send the customer a confirmation e-mail once the products shipped.
PACKAGING
11.1. The Products purchased on the Site are delivered with the institutional packaging "Vip Gioielli srl" as it does in the store.
RETURNS AND REFUNDS
CUSTOM PRODUCTS
12.1. In accordance with article 55, paragraph 2, letter d) of the Consumer Code, the right of withdrawal, to cancel or return, which would otherwise be available, except in the case of orders for customized products such as through the customer's initials engraved on the product, without prejudice to paragraph 15 or in case of realization of jewelry below on the specific instructions of the customer both literally and figuratively. With regard to these customizations, the Client acknowledges that the image shown on the Site may be dissimilar from reality: images and photographs of the engraving may not reflect the actual appearance of the final product.
RIGHT OF WITHDRAWAL AND CANCELLATION OF ORDERS
13.1. Vip Gioielli srl wants to ensure complete customer satisfaction. Pursuant to Article 64 of the Consumer Code, the Customer is entitled to withdraw from the contract without giving any reason, returning the Products, other than those referred to in paragraph 12 custom, purchased on the Site within ten (10) working days from the date of development no receipt of the Products.
13.2. To exercise the right of withdrawal, the customer must send to the following address: info@vipgioielli.com an e-mail containing:
(i) the intention to exercise the right of withdrawal pursuant to Article 64 of the Consumer Code;
(ii) an indication of the products for which the customer wishes to exercise the right of withdrawal;
(iii) the order number reported by Vip Gioielli SRL Jewelery at confirmation of purchase;
13.3. In case of exercising the right of withdrawal, Vip Gioielli srl will refund the price of the Products provided that they are returned by the Customer not worn, not used and not damaged and accompanied by its original receipt and institutional packaging "Vip Gioielli srl". Will be deducted from the price, however the costs that the Vip Gioielli srl argued for shipping the item to the sum of €30.00 and a fixed 0.5% of the insured value. Vip Gioielli srl accepts returns of products that have been delivered with a label or sticker or seal a return / exchange only if the instructions made above are followed and if the label or adhesive or seal will be intact and attached to the product.
13.4. Vip Gioielli srl reserves the right to refuse the return of those Products that do not conform to these requirements. In case of defective products, then the provisions of paragraph 15, "Defects in compliance." Refunds will be issued in the same payment method used for purchase. The price of the Products purchased online cannot be refunded in shops.
13.5. The costs for the return of the Products shall be borne by the Customer; any expenses incurred by the Customer for the return are not refundable.
13.6. Each delivery contains easy to follow instructions for the return of the Products.
13.7. Vip Gioielli srl agrees to compensate the Customer within and no later than 30 days after receipt of the returned goods, by sending an e-mail notification upon his arrival. The amount paid by the customer will be deducted the expenses that the Vip Gioielli srl argued for shipping the item to the sum of €30.00 and a fixed 0.5% of the insured value.
13.8. It is recommended that you ship the products to be returned by using a courier service, ensuring the full amount of the order, and making sure to get a tracking number to allow you to track your shipment. Vip Gioielli srl will not be responsible for reimbursement or compensation related to products shipped by the customer but which were never received by Vip Gioielli SRL Jewelery due to loss, theft or damages that may have resulted from it.
13.9. Should the customer wish to change or cancel an order already sent shall promptly send, and in any event prior to the receipt of the e-mail confirmation of shipment, an 'e-mail address info@vipgioielli.com. Vip Gioielli srl will do everything in order to meet the customer's request. However, once the product has been shipped the order cannot be canceled or modified. The Products shipped will be returned, however, and in that case will be referred to the discipline of returns described above.
DEFECTS OF CONFORMITY
14.1. If a Product sold by Vip Gioielli srl shows a defect in production but not for any alleged lack of conformity relating to products sold by Vip Gioielli Jewelery Ltd, the Customer shall immediately contact the online help at: info@vipgioielli.com.
14.2. At the sale of the Products are subject to the legal safeguards provided for in Articles 129, 130 and 132 of the Consumer Code. The customer has the right to restore, without charge, the conformity of the goods by repair or replacement, or, if such remedies fail, an appropriate reduction of the price or the contract terminated. The customer will lose these rights unless a complaint Vip Gioielli srl the lack of conformity within a period of two months from the date on which he discovered the defect. The direct action to enforce fraudulently concealed defects Jewelry by Vip Gioielli SRL shall in any case within a period of twenty-six months from delivery.
ERRORS OR INACCURACIES
15.1. Vip Gioielli srl committed to providing constantly updated information in the sections of the Website relating to the description and / or sale of the Products. However it is not possible to guarantee the complete absence of errors. The pages of the site in question may contain typing errors, inaccuracies or omissions, for example relating to the price, the availability of the product, and to the details of the Products. Vip Gioielli srl reserves the right to correct any errors, inaccuracies or omissions even after it has been sent a proposed order and also reserves the right to change or update information at any time without prior notice.
GUARANTEE OF AUTHENTICITY AND INTELLECTUAL PROPERTY RIGHTS
16.1. Vip Gioielli srl guarantees the authenticity of all the Products purchased on the Site
APPLICABLE LAW AND JURISDICTION
17.1. These Terms and Conditions are governed by Italian law and shall be interpreted in accordance with Italian laws.
17.2. For disputes arising from the interpretation, validity and/or execution of these General Conditions the mandatory jurisdiction of the court will be that of the place of residence or domicile of the customer/consumer.
Contacts
18.1. For further information and assistance on the Site or on how to purchase online, the customer can contact Via A. Volta 38, 06135 Ponte San Giovanni (Perugia) Tel 075/5991044, Email: info@vipgioielli.com, VAT Registration Number 03,215,070,545
PRIVACY POLICY
By using this website you agree unconditionally to the terms and conditions of use reported below, which may, however, be modified at any time and without notice, to Vip Gioielli srl, in its sole discretion; his use of the Site after any such change shall be deemed an unconditional acceptance of the terms and conditions as amended; the information, images, photographs, trademarks, products and in general the elements and material that you find on this Site are disclosed only for promotional and advertising purposes; You may download or copy this information and material only for personal use and not